NorthFin offers premium Kelp Wafers. Unlike algae, kelp is premium grade seaweed. Kelp supplies your herbivore fish with 60 minerals, 21 amino acids and 12 vitamins. It also contains nitrogen, potassium and micronutrients your fellow grazers need to stay healthy.
Recommended for: For all types freshwater and saltwater, herbivore and omnivore fish.
Pellet Type: Sinking Wafer
Kelp, Whole Antarctic Krill Meal, High Omega-3 (DHA) Herring Meal, Whole Sardine Meal, Wheat Flour, Spirulina, Garlic, Astaxanthin (Haematococcus Algae), Calcium Montmorillonite Clay, Vitamin A Acetate, L-Ascorby-2-Polyphospate (Source of Vitamin C), D-Activated Animal-Sterol (D3), DL Alphatocopherol (E), Vitamin B12 Supplement, Riboflavin Supplement, Niacin, Pantothenic Acid, Thiamine, Calcium Pantothenate, Pyridoxine Hydrochloride, Folic Acid, Biotin, Choline Chloride, Cobalt Sulfate, Ferrous Sulfate, Manganese Sulfate, Selenium, Zinc.
Crude Protein (Min) : 33%
Crude Fat (Min): 4%
Crude Fiber (Max): 5%
Moisture (Max): 9%
Ash (Max): 12%
I purchased 3 bags of Jumbo Fish Formula 250g on 29 October 2023. What I received was 3 bags expiring in DECEMBER 2023. You read that right, they sent out 750g of food expiring one month from the date of purchase.
I contacted customer service, only to be met with the excuse of:
"With dried foods that are sealed the food would still be fine to use past that date - as long as it is kept sealed and dry!"
Anyone knows that while dry products may be safe for consumption past the expiry date, nutritional value and taste (fish may not even accept the food anymore) will be affected. It is quite obviously unacceptable for a business to send out food that is expected to be used or kept in storage for at least 6 months (usually longer), with only a single month left before expiry. Unfortunately, this does not seem obvious to Northfin.
With this being a standard that they find to be acceptable, it leads me to wonder what other standards this supposedly "quality" pet food brand finds acceptable. With this in mind, I can no longer recommend Northfin or feel at ease feeding their products to my pets. I spent a lot of money on Northfin foods, but will be throwing them out and feeding my pets food from reputable brands instead.
My plecos took to this right away!
Special thanks to Amanda who helped me to look for the packets with the furthest expiry dates as there is currently no distributor in my country and so I import this food once every one or two years! I appreicate her help!
Don't bother paying for expedited shipping. They are not fast with shipping or communication.. the products are as expected.
I'm really sorry for any delay Charles! We appreciate your business and support. If there is anything we can do, please let us know!
this is the only kelp wafers that i feed my fish,they love them.
My fish Love NorthFin but you need to have a floating pellet or semi floating, for fish that are surface eaters like my Gar. so the food I bought for him can't be used for him in a big size will have to use Rapashy for him but figured I can put yours into the Rapashy when I make it, so works out hopefully.