Northfin Veggie Food

I purchased 3 bags of Jumbo Fish Formula 250g on 29 October 2023, as well as Krill Pro, Kelp Wafers, Veggie Food and Cichlid Formula. To my dismay, the 3 bags of Jumbo Fish Formula I received were expiring in DECEMBER 2023. You read that right, they sent out 750g of food expiring one month from the date of purchase.

I contacted customer service, only to be met with the excuse of:

"With dried foods that are sealed the food would still be fine to use past that date - as long as it is kept sealed and dry!"

Anyone knows that while dry products may be safe for consumption past the expiry date, nutritional value and taste (fish may not even accept the food anymore) will be affected. It is quite obviously unacceptable for a business to send out food that is expected to be used or kept in storage for at least 6 months (usually longer), with only a single month left before expiry. Unfortunately, this does not seem obvious to Northfin.

With this being a standard that they find to be acceptable, it leads me to wonder what other standards this supposedly "quality" pet food brand finds acceptable. With this in mind, I can no longer recommend Northfin or feel at ease feeding their products to my pets. I spent a lot of money on Northfin foods, but will be throwing them out and feeding my pets food from reputable brands instead.

The Fish Eat It, so I’m happy

My fish love it, they go in a frenzy.

This is my 2nd time ordering my African Chidlids love this stuff

I have been feeding the community formulas and all of my fish devore it. My tank is clearer compared to other pellets I have tried. I only wish you had a .5 mm and 1.0 mm brine shrimp pellet and how about a blood worm pellet then I wouldn't have to buy frozen